01Data controller
Under Personal Data Protection Law No. 6698 ("KVKK"), your personal data are processed by İstanbul Profesyonel, in its capacity as data controller, within the scope described in this notice.
AddressŞafaktepe Mah. Plevne Cad. No:76 Ankara / TRPhone+90 312 362 12 18Email[email protected]
02Personal data processed
- Identity Full name.
- Contact Phone number; optionally, an email address in the message form on the Contact page.
- Customer transaction Your project description or message and the subject you selected; the products and quantities you selected in the quote list; the page from which the request was sent; the date of the request, its processing status and internal notes about your request.
- Marketing and internet usage data Only with your cookie consent: cookie identifiers, the pages you visit and how long you spend on them, the source that referred you to the site, ad interactions, device and browser information, IP address and approximate location based on it.
- Transaction security A cryptographic hash generated from your IP address (your IP address itself is not stored), browser and device information (user agent) and the session cookie used for form security.
03Purposes of processing
- Receiving, evaluating and responding to your project and quote requests.
- Contacting you regarding your request and carrying out pre-sales processes.
- Ensuring website and form security; preventing abuse and automated submissions.
- Fulfilling legal obligations.
- Only with your explicit consent: measuring and improving the use of the website; measuring the performance of advertising campaigns and showing our ads to people who may be interested (including remarketing).
04Legal grounds
- KVKK Art. 5/2(c) Processing of personal data belonging to the parties to a contract is necessary, provided that it is directly related to the establishment or performance of the contract (your quote and project requests).
- KVKK Art. 5/2(f) Data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject (form security, prevention of abuse).
- KVKK Art. 5/2(ç) Processing is necessary for the data controller to fulfill its legal obligation.
- KVKK Art. 5/1 Your explicit consent (processing carried out with analytics, advertising and social media cookies, and the related transfer abroad). You can withdraw your consent at any time via the "Cookie preferences" link at the bottom of the page.
The "I have read the KVKK Information Notice." box in the forms records that this notice has been presented to you; it is not a declaration of explicit consent. Your explicit consent for analytics and advertising cookies is obtained separately through the cookie panel shown when you enter the site.
05Method of collection
Your personal data are collected electronically through the contact forms on our website (home page and Contact page), the project request panel and the quote list form; transaction security data are collected by automated means during form submission. Marketing and internet usage data are collected by automated means through cookies and similar technologies only if you give your consent.
06Transfer
Your personal data may be transferred to the service provider from which we obtain website and database hosting services and, upon request, to authorized public institutions and organizations, to the extent permitted by the legislation.
Your requests (form contents) are not forwarded by email or to any other third-party service. Our website does not send requests to a third-party service for fonts.
If you give cookie consent, your marketing and internet usage data are shared with Google LLC (Google Analytics, Google Ads) and Meta Platforms Ireland Limited (Meta Pixel), from which we obtain services. Because these companies' servers are located abroad (including in the USA), your data may be transferred abroad; the companies may also process this data under their own policies. If you withdraw your consent, no new data is transferred.
The map on the Contact page is loaded from Google LLC's Google Maps service only when you press the "Load map" button; in that case your IP address, browser information and Google cookies may be passed to Google servers abroad. No request is sent to this service unless you press the button.
07Retention period
Request records are kept for as long as the processing purpose requires and for the periods set out in the relevant legislation; at the end of that period they are deleted or anonymized. The retention periods of cookies are specified in Cookie Policy.
08Your rights
Under KVKK Art. 11, by applying to the data controller you have the right to:
- Learn whether your personal data are processed,
- Request information if your personal data have been processed,
- Learn the purpose of processing your personal data and whether they are used in accordance with that purpose,
- Know the third parties in Turkey or abroad to whom your personal data are transferred,
- Request correction of your personal data if they have been processed incompletely or incorrectly,
- Request deletion or destruction of your personal data under the conditions set out in KVKK Art. 7,
- Request that correction, deletion and destruction operations be notified to third parties to whom your personal data have been transferred,
- Object to a result against you arising from the analysis of the processed data exclusively through automated systems,
- Request compensation for damages if you suffer damage due to unlawful processing of your personal data.
09Application
You can submit your requests in writing to the Şafaktepe Mah. Plevne Cad. No:76 Ankara / TR address in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller.
Your application will be concluded free of charge as soon as possible according to its nature and within thirty days at the latest. If the process requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board may be charged.